Privacy Policy
Last updated: 24 September 2025
Dynamix Solutions (“we”, “us”, “our”) is committed to protecting the privacy of visitors to https://dynamixuae.com (“Site”) and customers who use our IT products and services. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights in relation to that data.
This policy applies to personal data collected through the Site, through direct interactions with our sales and support teams, and through services we provide to clients across the UAE. It does not cover third-party sites linked from our Site.
Contact information: name, company, job title, email address, phone number.
Business information: company name, industry, size, service requirements, project details.
Technical data: IP address, device and browser type, operating system, pages visited, referral and exit pages, timestamps, and other standard web analytics.
Communications: records of correspondence, support tickets, meeting notes, quotes, invoices, and recordings where permitted by law.
Transactional data: billing information, payment confirmations, contract details, and service history.
Optional data: information you provide in surveys, CVs, or marketing sign-ups.
Directly from you when you submit forms, request quotes, register for services, or communicate with our team.
Automatically via cookies and analytics tools when you visit the Site.
From third-party service providers and partners where applicable, and from publicly available business directories.
We process personal data to:
Respond to inquiries, provide quotes, and deliver IT services and support.
Manage client accounts, contracts, billing, and service provisioning.
Maintain and improve the Site and our service offerings through analytics.
Communicate updates, service notices, and marketing where you have given consent.
Meet legal, regulatory, and contractual obligations.
Detect, prevent, and investigate security incidents and fraud.
We rely on one or more of the following legal bases:
Performance of a contract with you.
Compliance with legal obligations.
Legitimate interests such as security, fraud prevention, and operational improvement.
Your consent for marketing and optional services.
We use cookies and similar technologies to operate the Site, analyze usage, and improve user experience. You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.
We may share personal data with:
Trusted service providers and vendors who perform services on our behalf.
Professional advisors, auditors, and legal counsel when necessary.
Government, regulatory, or law enforcement authorities when required by law.
Potential buyers or advisors in the event of a merger, acquisition, or sale of assets, with obligations to protect your data.
We do not sell personal information to third parties.
Where necessary, we may transfer data to service providers located outside the UAE. We ensure appropriate safeguards are in place to protect transferred data and comply with applicable laws.
We retain personal data only as long as necessary for the purposes described, to meet legal or contractual obligations, or to resolve disputes. Retention periods vary by data type and purpose.
We maintain administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. Access to personal data is limited to employees, contractors, and agents who need access to perform their duties.
Depending on applicable law, you may have the right to:
Access and obtain a copy of personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion or restriction of processing.
Object to processing for direct marketing or legitimate interests.
Request portability of your data in a commonly used format.
Withdraw consent where we rely on consent to process data.
To exercise any right, contact us using the details below. We may need to verify your identity before acting on requests.
The Site is not directed to children and we do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such information, contact us and we will delete it.
Our Site may contain links to third-party websites, integrations, or plugins. We are not responsible for the privacy practices of those sites. Review their privacy policies before providing personal data.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be posted on the Site with an updated effective date.
For questions, to exercise your privacy rights, or to request further information, contact Dynamix Solutions at:
📧 info@dynamixuae.com
📞 +971-561027664 | +971-4-3477829
